Privacy Policy
We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, register for our services or events, or make payments through our platform.
1. Information We Collect
We may collect information such as:
- Name
- Email address
- Phone number
- Billing details
- Registration or booking information
- Information submitted through forms on our website
- Basic technical information such as IP address, browser type, and device information
2. How We Use Your Information
We may use your information to:
- Process registrations, bookings, and payments
- Send confirmations and important service-related updates
- Respond to enquiries and support requests
- Improve our website and services
- Communicate relevant updates, offers, or event information
- Comply with legal and regulatory requirements
3. Payment Information
Payments made through our website are processed through authorised third-party payment gateways such as Razorpay.
We do not directly store sensitive card, UPI, or banking information on our website. Payment information is handled securely by the respective payment service provider according to their security and privacy standards.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, payment gateways, technology partners, or authorities when required to provide our services or comply with applicable laws.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no online system can guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to improve website performance, understand user behaviour, and provide a better browsing experience.
You may control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, process payments, resolve disputes, or comply with legal obligations.
9. Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and regulatory requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page along with the updated effective date.